Amy Gonzales examines the digital divide, particularly short-term disruption in access to devices, as well as the effects of social interaction via communication technologies on identity and well-being.
Amy Gonzales' research focuses on two main areas. First, she investigates digital inequalities in computing access and digital literacy, and the consequences of these inequalities for a range of outcomes (e.g. health, education, employment, social support). Second, she investigates social processes online, particularly uses of technology for social support and social connection. In both areas, she is interested in the intersection of communication scholarship and policy.
Dr. Gonzales' work aims to advance theoretical understanding and real-world solutions that may help mitigate the long-term negative effects of new digital infrastructures. Much of her research explores these phenomena for people from disadvantaged communities (e.g., racial/ethnic minorities, low-income populations, seniors, low-literacy populations, etc.). She has published in leading journals in the field of communication, including Journal of Communication, Communication Research, New Media & Society, Journal of Computer-Mediated Communication, Information, Communication & Society, and others.
*Dr. Gonzales is accepting graduate students for Fall 2026 in the area of digital inequality.
Ph.D. (2010), Cornell University, Communication Science